improperly packed packages. lozenges certifying that the epilator the box was never opened were peeled! I found two brown hairs on the machine! pay 220 for a device sold as new but which apparently is not is disappointing! first use Level 3 on the whole body, not very strong, very slight tingling. accustomed laser at a dermatologist it seems very low. I expect other sessions before to get an idea on the effectiveness. flashes problem when we do not know where we went so we tend to spend more time in one place.