This cushion is absolutely not support the neck. I ordered two, by the way he would like another cushion buy a competitor (also on Amazon, but only available in blue or imitation animal skin) ... it is completely different! I gave one to my son (8 years) which has a smaller neck, and end up with a cushion too, unusable, because the return is impossible for reasons of hygiene (in this case, it is not better not order either clothes!) ... To think or to avoid ...