If you want to call, the "cloth hangs down as an extension of your phone, or you have it folded down separately. The phone is well retained therein, but the shell can only in a crash protection feature (where the impact from a low height is at the side). The plastic versions that are to hold the phone in the envelope would need even a protective cover, as these break down quickly in even small trauma. This has happened to me 2 times. The first time, only a corner was off, so that the phone could even be clamped and held, but if you do not invariably has the phone in the envelope, the versions are probably affected, so take out after a few weeks and several times and clamped a whole "strip" the plastic socket is broken, and I had no more use for the structure.