In the inner part of the bag is not a soft cloth incorporated, this sits as about 5 cm below the pocket ceiling. It is a hole and you can fix it with Velcro on the opposite side. It should serve the camera lens to stick by and so to let the body rest on. However, that's with mounted lens hood a hassle and I have the towel easily removed.
My conclusion is:
Unbeatable in this price range. Can keep up with twice as expensive reputable manufacturers.
To find a suitable bag is always the most difficult thing for me, in this model everything fits like a glove, not too small and not too big, plus plenty of storage space and a great quality. For small luggage just that good!