ultimately disappointed 2

Firstly seller called me because amber does not look like the picture, I have the choice between lemon and cherry, I chose cherry;
the packet arrives, the box containing the jewelry is absolutely not suitable for jewelry that has no reflection, it looks like a piece of plastic;
horror after 14 ports "amber" tomb of gold support! we feel it is only glued.
I am writing to the seller via amazon and I still await a reply!