The theater with the clerk who processed the order, I can not forget all my life. If I were to factor in this inability associate with, I came to a maximum of 3 points. Such Sleepyhead is no longer come to me for years. Until I had the hot water bottles, at least 20 e-mails have been sent back and forth, because she has not checked with the colors or my transfer or if it was now 1 or 2 bottles. At the end she wrote an additional proforma invoice, after which I should still pay about 3 euros more. If this extra money would be received on the account, she would finally send me my hot water bottles.
Since my Hutschnur is finally broken, and I called and spoke with a supervisor. Three days later I had my hot-water bottles and even an extra hot water bottle in a wine-red heart shape - as an excuse. I have the excuse gladly accepted, but they called Dame should be able to process any more orders without anyone draufschaut what they fabricated. I want this negative experience can not be included in the assessment because they are ultimately good hot water bottles, which you can certainly use a very long time.
Iris Zoughlami
