Very good price and good responsiveness of service (without a hello, goodbye, sincerely or otherwise), following my late delivery Colissimo, certainly due to the Post (command 8-11, 9-11 shipping but I had to go ask the post office to which I have neither delivered nor informed of the arrival of the Colissimo 20-11. With the number of the packages, a servant of the Post went to get it in their deposit without explanation). Packaging not at all adapted to the material shipped in loccurrence 3 batteries in a huge cardboard with bubble bags ... completely empty and torn at delivery, and the packaging box was torn by 25 cm. By chance, the batteries that had also lost their individual packaging, were still there. The connections do not match my APC UPS as closer, but still manages to install them. What is unfortunate is that despite the various comments in the sense of other customers, any photo, drawing or size is specified in the product file ... Electronics AG, you can improve to reach 5 stars.