The player is doing what he is and also looks chick out. (I ordered it in green.) The fact that the keys are made of plastic does not bother me. You have a good grip (one knows that? In the age of touch screens) and because you're not constantly around presses usually it while listening to music, it bothers me even not at all, that they make relatively loud clicking sounds. One point deduction I admit that the menu is not really intuitive and, although it has been found there, to start with a bit confusing designed. - For example, the confirmation button is not how I would have expected it, the round in the middle, but the MENU button. Knowing this, you can act accordingly. I rarely need a manual device, but with this player, I had to look to find the catalog overview of my albums. But luckily, this manual is yes at and who can read is a clear advantage! Allen, who cry here, the product is bad, I guess, if necessary to learn to read, to grab the instruction to approach with some rest and time to the cause and then to enjoy the product and the fact other devices over a lot saved money to have.