I have problems with Chronopost which tends to confuse "home delivery" and "relay point delivery". This is the only negative point even if it is size, in my case, bad faith should not be included in the service. About the product itself: Product conforms to the description, comfortable, cutting unfortunately too big; So, I cheat with a combo + insoles socks. Although comfortable walking, followed me throughout my vacation trip visits (minimum 7 km / day)