Call the Customer Service: very friendly staff member who promised delivery of the replacement item was made really quickly.
And then ??? Also in the second package lacked many connecting means. Fortunately, I managed to make out the two packages the necessary screws, etc. for a horse together;)
When assembling the next shock ... I could a screw of the seat is not secure, as the holes did not agree - and not just by one or two mm. In addition, it was also not possible to fix a screw on the safety bar - the mother grabbed not only bore too deep - the screw is completely sunk only while taking.
Because I would have had no gift for the little ones, I have kept the failing horse and reworked it for yourself.
Looks really great set up, the customer service from Amazon was exemplary, but I would order the items not yet a time. Too bad - because without the missing screws and with matching holes that a 5-star product would certainly have been ...