Washing machine very good, delivery great need of improvement

Washing machine very good, delivery great need of improvement

Siemens IQ800 WM14Y54D washing machine front loader / A +++ / 1400 rpm / 8 kg / white / reload / varioPerfect / ecoPlus (Misc.)

Customer Review

The evaluation consists of two aspects.
For the washing machine, there are 5 star.
For the delivery and assembly service, there is only one star.

For washing: It does what it should: Wash Neat and hurl.

With the delivery to be made but we were very dissatisfied. Forwarder was Hermes.

We have taken the waste-disposal in claim (so there was no problem) and the installation and construction services. The latter order (original sound of Amazon) "establish the appropriate major equipment professionally and connect to leave".

Next Amazon writes: ". We assign trained and certified personnel for the installation and construction services The transport service of your anliefert appointed device, simultaneously also assumes construction and installation of the equipment ..."

The trained staff then obviously touched the touch where one does not a 80 kg washing machine to handle, namely on the top cover. The plastic holder is promptly broken on one side. (As the one of us (!) Was noticed (because the cover was wrong), the supplier has offered to take the device immediately. We have to keep them, but because we were already 10 days without washing machine.) Especially lovingly was the unit then not even put down, I would rather "plunked" by talking.

Once the machine arrived in the target area, the men wanted to continue the same. They had to be reminded that the price paid by my service and the "connection of electricity, water and waste water, if necessary horizontal orientation by adjusting the feet of the device" is included. ("How much did you pay for it?" Asked one know.) Then the skilled person for the connection of electricity, water and sewage has only once need to borrow tools from me. (Either he was too lazy to pick up his tools, or he had none at this.)

Ultimately the machine was then connected and aligned so fairly. (I was but then afterwards employs a quarter of an hour, the neat to do until everything was aligned horizontally to my satisfaction. I think it is just for a washing machine that hurls at 1600 revolutions, but for an important matter.)

Bottom line: if Amazon offers such a service, then it must also be done properly. If this is necessary to require more than 11 euros, then all I care.

I must at this point say that Amazon has settled the matter with the semi-demolished lid afterwards accommodating with a credit fair, too.

Back in the Stone Age ... Rank: 1/5
March 30
HAPPINESS IS LISTENING! Rank: 5/5
October 12
1 story collection Rank: 3/5
April 26
Read 110 Rank: 4/5
December 19
Practical and colorful! 1 Rank: 5/5
August 24
IO but too large Rank: 3/5
January 28

Related Reviews


Lighting good -fixing great need of improvementLight Buggy stroller light silver double (2 pieces) - See and be seen with the stroller. (Baby Product) Camera very good, delivery is insufficient and 1650-kit lens a disasterSony Alpha 6000 system camera (24 megapixels, 7.6 cm (3 ") LCD display, Exmor APS-C sensor, Full HD, high-speed hybrid AF) incl. SEL-P1650 lens Silver (Electronics) Very good headphones - Great sound and comfortable to wear!Sennheiser Urbanite XL over-ear headphones (for iPhone / iPad / iPod), black (Electronics) Quality and workmanship is very good - delivery carried out without problems,IVSO® Amazon Kindle Fire HD 8.9 inch Tablet Leather Folio Case Folio Case Cover with Stand for Amazon Kindle Fire HD 8.9 inch Tablet PC (For Amazon Kindle Fire HD 8.9 inch, red) Very good idea-but needs to be further developed !!!eSmart Germany Universal TV wall mount LCD / PLASMA TV | 76-165 cm (30-65 inches) | VESA 400 x 400 to 800 x 600 | Black | Ultra flat! | Mounting holes on TV max. 815mm x 600mm (width x height) (Electronics) Machine very goodmachine tuber Giza silver tip duo Very good product great autonomyMuse M-500BT Bluetooth PC speakers / Stations MP3 RMS2 x 2 W Black (Electronics) Very good cover - great support for defective productsmumbi PREMIUM Leather Flip Case Samsung i9100 Galaxy S II Case Cover - Leather Case Galaxy S2 S 2 SII protective case (optional) Very good shirts, great price!3 Pack Slim Fit T-Shirt - Men's Body Fit T-shirt - 3 colors available - 100% super combed cotton in premium quality - Highest Standard - original CELODORO Exclusive (Textiles) Very good and great headphones !!!!Sony MDR-EX650APT In-Ear Headphones (Electronics) Very good sound, great featuresCreative Sound Blaster E5 High-resolution USB DAC portable headphone amplifier (3.5mm microphone, Bluetooth, NFC, USB) black (accessories) Very good service, great productWenger Le Rubli Dollarclip purse leather 9 cm Very good workmanship, great quality, nice combination, all the functions of thought ... TOPChicco sportscar activ3 (Baby Product) Very good and great scent, but ....Biotherm Homme Aqua Bio Fitn EDT Vapo 100 ml (Personal Care) Very good product - great value for money!Wentronic monitor cable (15-pin HD connector to 15-pin HD connector, XGA, SVGA) 1.8m black (Accessories) Very good carpet, price / performance is very good, delivery slips not fastShaggy beige shag, high pile carpet UNI Light Beige TOP PRICE NEW *, Size: 120x170 cm Very good reception, great recording, time finally something else!Locatelli: L'Arte del Violino, Op.3 (Audio CD) Very good grip, great wearSchwalbe Rocket Ron Folding, Black, One size, 11600388 (equipment) very good grip, great!Polaroid Studio Series 52mm Lens Hood with exclusive push button assembly system - you do not have more with old-fashioned lens hoods grapple (Electronics)