That's what I objected at LIONCAST and ... was pleasantly surprised!
It has another mouse pad sent to me without problems (one size smaller in black, which are much softer).
Yes, I know the replacement is less likely and is also cheaper, but you tried to help me, which I liked.
Since a product review is here: 2 stars for the mouse pad because it is only of limited use, for the service it would have been much more.