* 1 star because I can not forgive the Logitech

Hello There,
I want to first say that the remote really chic looks and feels very good. For the price really a good product and this can only recommend everyone.
Oops? Then why only 1 star?
This remote control is intended for my grandma so that they
1) no longer need 2 remotes, I was looking for a programmable remote control.
2 I want to prove namely all other buttons (Menu, Input, EPG ...) with Exit, so my grandma not adjusted something. So just numbers, ChannelUp / down and volume.

I thought to myself: The Harmony 200 is enough perfectly.

We have a TV and a satellite receiver operation Both devices were not recognized, so I had to manually set up everything. No problem, I thought - I'm 26 I can technically very experienced and also program :-)

The TV went quickly out of hand. The PowerToggle = Power button (there might hurl older to fall), the digit "1" and Channel Up Enter and already he finds nearly all other keys automatically. Toll!
Just the satellite receiver.
Now it is but: All keys can be manually programmed in TV mode (top left white key).
Only in Cable mode (satellite receiver - white button in the center) can be programmed manually to a button all. How - only one?
This is the Input button. This is not assignable under myHarmony. Why? I do not know because they might say in Cable mode there is only one input.
I tried to set up and hoped that then the input is activated the receiver as TV. Nope. Once in Cable mode (or DVD mode), you can not prove this.
I figured. Gibts not! Call for support. The is free !!! That's why I love actually Logitech. One of the few companies!

Quick someone was on the phone, problem described - calm on the phone: Answer: "I did not understand anything"
Then it said. Please wait a few seconds. In the background I heard "TOM *, do you speak German?"
Ouch! (* Think it was Tom, I have not noticed any clue name)
Well then slowly explained everything again, and then I go into the queue because he consult musste.Nach ages the answer: "Yes, the Input button can not prove it." I: But! In TV mode already, but not in the Cable. Waited again, ......., answer then: "The engineer says it is not, should I buy the 600."
Huh? No I will not do!
Had then informed that I find the weak a programmable remote control for sale where I can not program anything. He will say that his boss! (He can not help it), since he referred me nicely on the customer survey ... :-)

Well first I'll wait and maybe the function is activated times, because that is actually possible without problems and not understandable for me.

Actually 4/5 stars would be fair, but I hope so to collect bissl attention because for me this is an absolute absurdity!

PS: What I could try to program the satellite receiver as TV and the TV as a satellite receiver, maybe I can work around the issue. But to be honest: This should not be ...