Replacing one smartphone window is not a furniture kit assembly. So for those who leave negative feedback, the problem is not just the product, but you. I never had a single problem rises with these items. Educate yourself before you blame your incompetence on others. 100% functional product, like all their products. The window frame is not provided, as shown in pictures. The screwdrivers are correct. know when to repair a smartphone, these products are without problems. I once had a concern, the product was promptly refunded