High performance product in terms of scan quality, very fast ... but the finishing of plastics is of another time (at first I thought it was a used product!) many software supplied, all a bit messy, without knowing which does what, no integration of the various products, the registration codes are valid when they are a real challenge in record term, upd products via internet crippling ... No doubt a product of "computer", with excellent technical qualities, but the packaging and ergonomics are urgently review! RAS on delivery, deadlines, packaging ... consistent with the commitments.