A brand that has lost its values

From Amazon no worries. But the received packet coming out of Black & Decker workshops does not correspond to what there is in it. Do not judge the picture as you will not receive the same tool on which parts are missing: the red cover on the blade that prevents debris from getting stuck in the machine and the transparent cover that protects your hands while seeing as close to the base of the blades for a precise cut. Since this brand but no longer manufactures assembles its devices in different workshops of the world such errors became common. And the last straw is that it refuses to help you if you ask him the missing pieces! very disappointing from such a brand that lives only on its achievements of a bygone era.