This antenna was delivered to me in its original packaging with all accessories in a plastic bag that is not fixed in the case and that, as soon as you carry it, did an incredible din. I fear the damage but fortunately nothing was broken. Was missing a small washer in the accessories but overall everything was quickly mounted and I was able to quickly point the antenna to the approximately satelitte and directly obtain good reception. Would recommend for this price !!! PS: do trust the limited number of issuers and satelittes printed on the box. It is universal.