These phones are very small. The screen is easily scratched. Within a week one of them was scratched, we do not know why and we do not know how. For it is all day on the phone in his hand. So I can not imagine if that was the case. We asked question since their receptions why time fell by two hours. Still no answer after three weeks. We searched the internet and this is a known problem that is solved easily. Why not mention it to send or answer the question ?? Short. Otherwise, the sound is very good and a memory 200 names which is handy.