A product that does not keep its promises and instead falls within the electronics student prototype

A product that does not keep its promises and instead falls within the electronics student prototype

iClever® Wansview NCH-532MW mega pixel HD Waterproof Surveillance IP Camera with Night Vision Outdoor WiFi 8mm lens IR CUT Infrared (Electronics)

Customer Review

Here are my impressions after almost 4 weeks to try to achieve results consistent with the product description. Note that I have a good experience in electronics and computing.

1-The documentation is extremely reduced is in very broken English. Some functions are not described (alarm server, input alarm contacts output, audio possibilities ...).

2-The integrated web interface of the camera is only in English or Chinese.

3-Many of the functions described only work on Internet Explorer and opportunities in FireFox and Safari are extremely reduced.

4-The network configuration is not the most friendly but accessible.

5-The interface to define areas for motion detection causes half the time the crash Internet Explorer (IE Version 10 in my case).

The 6-optic provided is very low quality and I never got to get sharp images up to the announced resolution.

7-To be able to insert the SD memory card (not included) for storing images and videos it is imperative to unscrew the bottom of the camera and destroy the seal of guarantee which I think makes no sense. Once opened the back of the camera must extract all the electronic part to insert the SD card as the connector for the card is located toward the front of the camera instead of the back!

8-The inside of the camera and assembly of printed circuit offers a different aspect that looks more like a bad kit than a finished product.

9-It is not possible to erase the SD card individual files. To delete the files you must format the entire card.

10-In my case the motion detection has never worked, or to send an e-mail, or to store photos or video on the SD card, which is still the main goal of this type of material.

11-The support on the manufacturer's website (WansView) is virtually nonexistent. I also discovered that this model is no longer manufactured.

12-After contact the manufacturer by mail I have received a fairly quick response with a technical suggestion did not work and no answer for more.

13-I has asked on several occasions if a new firmware version was available because the camera provides its update, but I never got an answer.

Finally, a product that does not keep its promises and instead falls within the electronics student prototype.
I am surprised at the positive opinion because I feel that the product has not changed and that sulfur can be a serious problem of inconsistency in the application responsible for ActiveX interface between the web browser and the firmware camera.

So I asked to return the product and I am in the waiting for a response from the seller fippar France.

I hope these few lines will help others to make the right choice.

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