The phone with them, after a long wait anyway, they make me do a battery of tests and following the finding of the failure, mexpliquent that they will return to me within two days. And the surprise: As I have not bought this keyboard to one of five stores of their website called "Official Resselers" my keyboard can not be covered by the manufacturer's warranty as it probably comes dune counterfeit! Yes, you do not dream, if not at Razer keyboard nachetez full pot on their pretty site half in English or in one of the partner stores 3-4, you have bought a counterfeit necessarily and they just do not want to understand anything! Outright refusal to use the guarantee.
This behavior is shameful. And after searching on Google, I am far from being the only one to be faced. Compared to brands like Logitech, their customer service is a joke and reliability of their equipment leaves totally inadequate. In short, FLEE! Instead, go buy your Logitech keyboard. This is more reliable, cheaper, better and you are so sure and certain to have a support worthy of the name. In addition, this is a European manufacturer that does not take French consumers for pigeons.
