Then why only 1 star? We have within a half years already defective 2 pins. The Audio function is so sensitive that the product standing in my eyes for 4-5 just is not suitable. For the price an absolute disgrace. A pin went after one year after falling off the table, no longer on. Second, there was last Christmas and Easter he already worked only via headphones. A children's toys should definitely hold out longer. Especially the second pin was used only at ground level, ie, lying. The price justifies in my eyes the quality in any way, easiest technique, storage media nowadays are also incredibly cheap. A shock-resistant casing eg rubber-coated, production costs are likely to not even drive up.
Also Ravensburger should be interested in seeing the pens last longer because derivatives may otherwise. not be purchased from the frustrated parents.
Meanwhile, we already know some parents from our circle of friends who share our opinion.
Is there maybe a service which you can contact?