Annex L - Software error is not resolved - Bad luck for the customer

Annex L - Software error is not resolved - Bad luck for the customer

Lexware Taxman Tax Return 2014 (tax year 2013) [Download] (Software Download)

Customer Review

In the version TAXMAN 2014 (tax return 2013), a fatal bug is present in the calculation of the investment L. In a different year, the two years shall be included not proportional, but the first 100% and the second to 0%. I then phoned the support and described the problem. In response came (mutatis mutandis): Because there is a bug, you can not do anything. When asked whether possibly because an update is provided: No, there's nothing more is done. When asked how I now to deal with it (after I denied to have a customer number): submit tax return manually.
Also of note, that the calculation in the 2013er version was still working, has left the support staff cold.
After all, he wished me still nen nice evening ...
That really is the summit! I buy a defective product, the producer seems to be known, and do not mind (would surely change only one line of code). Software is also excluded from exchange / return. 24 and tossed a few hours work in the garbage! THANK LEXWARE!

PS: even if the rest of the software may work, use to me unfortunately nothing - because the overall result is false. Unfortunately Zero stars is not as an evaluation.

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