The first delivery of my cable was a little huleuse because the cable would not load correctly (it can happen). I was very disappointed because I needed before going abroad. I expressed my indignation customer service was extra and assured me send me on another and this morning I received this faith and everything works fine. I am delighted and I really completely changed opinions about this company that's why I put him gladly 5 stars. I'll buy other products che them because of serious boxes as we really need the Internet, thanks.