Article DEFECTIVE

1st order: Cd player does not work, the karaoke function either! I refer the reader to exchange.
The second player, the CD works ...... unfortunately the karaoke system yet, claim.
Very decue this article which should have the happiness of my daughter Princess fan !!! Furthermore the 2nd sends the package seemed to have already been unwrapped by someone, cardboard had torn the opening tab and polystyrene protecting the station was dirty !!!!! I found this post on sale in a supermarket near my home, but I hesitate to buy it back for Christmas ..... t he y has a bad way on this object ????? !!!! !!!
By cons SUPER customer service at Amazon, no complaints, delivered on time for exchange, no charge for returns of defective object and refund without problem ........