initially this system has completely been sufficient to us. But now just for something over a year of operation, the first defect. New Burays not run - despite Software Update. Had it been a movie - okay - but all published since December. Especially the movies on the PlayStation run without problems. So send in. Came back "No Trouble Found". Called Support - statement Philips can not make an update the same for each new film as quickly. I will send you the movies times - I do not want, because as I said on the PlayStation run and who knows how long the films are then off and Philips would have enough resources available, the films have to get themselves. You have now added the numbers of films and said it can take up to six months until they can solve the problem eventually. Oh great until then there are probably new again processed films. I wonder as only "as long as there is already the PS3 and how much longer I have been And when everything goes -.. Probably a salami indictment of Philips