Two aspects: 1. The product; 2. The service attitude of the provider: 1. The mats act on the picture a bit brighter than in kind. However, they are still bright and above all natural appearance. They consist of longitudinal split bamboo sticks, which are much stronger and more resistant than the conventional straw or reed mats. With a massive hedge trimmer you can easily to a desired height (in this case was the original height 2m, I had to prune some) cut. The mat length (or set the width) can be set up easily by cutting the fine wire mesh. I have the bamboo mat for covering two over the years that have become unsightly - nevertheless still stable - wooden partitions (terraced gardens) used. Looks very good. When I look at the stability of the bamboo sticks and consider the durability of reed mats, I can probably go out of at least 4-5 years durability of these bamboo mats. 2. When processing turned out that the offered and ordered dimension (height 2m and 5m) was wrong. The amount was correct, in the length of 35cm were missing, which then in the division actually missed me. Offered (Bergland Handels GmbH in Klingenthal) I asked telef. Whether you could just send me half a meter bamboo mat behind again. The answer: The whole thing was quite annoying for you. Even if you have more then left, we will send again the same program (5x2m) free of charge! As with the first delivery and this arrived after two days. And I could now even bless my neighbor who found the optics also very pleasant, with just under 4.50 m. That was very customer focused! In all respects 5 stars for Bergland!
