After submitting I get a mail from W support the following contents:
"Dear (r) Amazon Customer (in)
for comprehensive technical examination, we found that the send in device does not meet the warranty conditions or that the additional type of service is chargeable.
Therefore, we have provided for you a cost estimate for the decision, which you refer to more details.
To quote you get from this link >>
Here you can see your estimate
Should you, in exceptional cases do not agree with this decision or lie on your part before goodwill claims, please contact the manufacturer's hotline, which you would like comprehensive information on the warranty terms.
Many Thanks! "
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And in the cost estimate, the following text:
"The built-in your device battery is faulty and is out of warranty. The chargeable battery replacement is in addition to the warranty repair needed on the device and can only be performed by an authorized repair service center."
So after less than 6 months of battery is over and I want to shell out for the exchange 62.23.
Thank Samsung, that's it. There are other manufacturers.
Although one yes nowadays unfortunately have to say that support for most companies is a foreign word;
Sell, sell, sell and this motto behind me, the deluge: - (((
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Addendum:
After another call to Amazon agreed to replace me the repair costs (battery replacement costs);
I quote from the email:
"As discussed over the phone, we will make a one-time exception in your case, and refund of goodwill EUR 65.00 for the replacement of the defective battery by our repair service."
Thus, 5 stars for Amazon;
0 stars for the battery quality
0 stars for the Samsung Manufacturer Support
Oh, confirmed to the estimate's costs on the next page at a time in addition 2.- (delivery fee), making a total of 64.23.
