Who is a real guarantee as the manufacturer expects Here, a lesson is taught at the latest when it comes to using the service. During the warranty for that is what the name says, and thus represents a free and complete right to repair or, if necessary exchange, this is just an insurance policy here. In itself this is not so bad, but the definition of a total loss is a matter of discretion of the insurer. So whoever hopes for a repair, can therefore be surprised that only the value will be paid out in here. If you look times in the differentiation of values, one quickly realizes that in a device with a 24 month warranty already only 80% will be paid at the beginning of the extension in the 3rd year. Repair It will therefore only get paid if they do not exceed the fair value. This case is, however, in the nowadays usual technician prices by no means improbable.
Furthermore, you should make it clear to the relation of the insurance premium to the price of the device. Based on a 24 month warranty is at an average refund of 60% for a 1000 device, the insurance premium 100 (extension of 3 years). That is about 19%! Thus, the insurance would assume that every 6th device fails in the 3 following years. Allen doomsayers I am not convinced that the devices are so poor in order to achieve such a high failure rate, bringing the question of the pricing policy of ERGO Direct provides. The question everyone loves himself answer, as if he could live with an insurance rather than a guarantee. Outrageous I can only find that whole thing to sell under the guise of a guarantee.