So we took pictures of two rings and wrote the seller an email with photos attached. In this case, the seller responded quickly, but unfortunately not so, as we have liked. During the entire e-mail traffic, the seller insisted on his opinion that the scratching of the rings would be normal in 925 silver, because the material is very soft. Even after I still friendly explained to him that my husband and I take for more than 5 years 925 silver rings around the clock, do not look so annähend destroyed, like the rings purchased here.
(I have to say that both my husband and I engage in any physical or artisanal work that would greatly affect the regulated entities the rings. We complete our normal everyday life with children and want to give our rings also like to wear at all times).
In any case, nothing could make. As our rings are engraved, the seller did not want to take the rings, even if you could actually guarantee and after such a short time rings may just not look so. The seller offered to revise the rings again. We refused, however, because it would not help us, revised back the rings and then watch them after a short time again so scratched.
Since we still do not want more trouble with these rings, we see on the warranty claim, we could have put on Amazon. Meanwhile, we have bought new rings with another jeweler, worn sample and let them subsequently engraving for free. We love our new rings and they also keep our daily stand.
Unfortunately, we have almost 130 paid for the rings of this offer here completely free, which of course is very annoying. For this reason I can not recommend the rings!