Have completed at amazon at 13.10.die extended warranty because I have bought a Nespresso machine in this context. Since the Nespresso however already to 11.4. had as the date of purchase of the purchaser, that the coffee machine has already been used, has been canceled me in retrospect the warranty extension again. According to the Ergo should probably not at Amazon to offer used equipment at this service. Now I do not know what to make of it. The lady of the Ergo was indeed very nice, but I have the Nespresso actually bought because I thought ok no matter whether used or not, it looks new and guarantee I also, is a good thing. I think if it had worked, it would be a good option at a good price. I would definitely test times.