As usual when I buy anything on amazon, the package arrived in good condition and packed correctemment. As for the product, I remain puzzled, I use it in my car but I am forced to fold if I want her back pinned to the file, but it still makes me feel the time course of an hour to go or back to my work. Make kms 8OO like that? I do not know. If you want to have the tailbone into the hole, it is far from the chair and relaxes in a chair lower back is off the record, it's not comfortable.