Did my wife ordered the clock, then you is the Uhrengeheuse from the bracelet gebrochen.Wir were very entteuscht. Greetings Ilse & Norbert. You should compensate us for this clock! We can not give back the clock because my wife has kicked in frustration in the trash. Regards Norbert Pfeiffer 31787 Hameln. E mail numzie41 @ gmail.com.