Customer is not king

On 10.2011 I have a KUPA X11 Klassic purchased from Amazon and also came after some time, unfortunately without the time promised accessory protector, protective case and holder.
Having the company Kupa noted me sent by e-mail delivery of the protective films, X-11 bag and X-11 holder insured "Yes, exactly delayed yet. Once we receive the delivery, we will give you this course subsequently be sent. "
The protector I have a short time also received later, but until today is still lacking the X-11 and X-11 pocket holder!

Then the company recruited on your website with the compatibility of Tablet'und Windows 8, also provided an extra driver. Of course, I bought the new version of Windows and installed.
After installation, unfortunately I had to realize that the drivers have been offered separately from Kupa to download for "WIFI" not functioning and that can only communicate about it with a Tablet!

I wrote again and was Kupa and got the answer "It is correct driver, only one has to install it correctly. Unfortunately, Master Kunder can not make it, despite the aid of tutorial. Now we have excluded the tutorial."
So I was too stupid?
Kupa now has on your side with the addition of the driver provided "only for Windows 8 Developer Preview & Custom Preview".

I Kupa bag and X-11 holder written on the subject, 11-X again, but will ignore ...
Would have liked a nicer review written degrees because it is the first.

Greetings to our support of Kupa, fortunately does not correspond to the product!