The first time, I had to bring it back because there was a shot cuter or other utensil on one of the two battery.
The least we can do is to receive materials in its sole integrity when it is new.
Reimbursement was made.
The second time, the product has held six months with a total use below 6 am with a load performed only with the charger of the same brand. Until the day when one of the two batteries stopped loaded ... unexplained problem.
If you do not know speak English, you risk having communications problems with the company. I managed as best I could, but found an arrangement. Amazon and the company ThruNite have allowed me to receive a refund of the fresh product back to my office: 7.90 (international shipment and followed). I do not know yet if the return will be refunded to me.
I remain on septic buy another product of the same brand. Usually this brand is fine, but she failed twice ranks.
