Bought in each "Purpel Passion" of the Russell Hobbs coffee maker, toaster and kettle. Except for the kettle, I'm the devices 100% satisfied. The kettle I only remember because he completes his design everything. Major drawback of the kettle: it is very hot outside. This has happened to me in the past few years in any of my kettle (different manufacturers). A big minus for Russell Hobbs.