Had at the beginning a problem with our framework. The remote control was not working. Sent him back and got the same compensation provided, which worked well. Approximately 3 weeks after the Stehfuß broke off abruptly (pure plastic). We could not stick him and wrote the company INTENSO directly and promptly got 3 replacement feet sent (very accommodating). Have now another frame ordered. The new framework no longer have the plug-in foot made of plastic but a for metal screws. The company had the problem probably already often. Pity is that you can not hang the frame. If you see the calendar mode with photo or time activated with photo, the photos are very, very small.
