I am extremely dissatisfied after Telephone UK who totally despise the customer. Indeed, the paid invoice not being present in the package, I've claimed them on 2 occasions, Amazon also intervened 2 times, without success .... I regret not having that Gigaset telephones ( the C620 bought at Amazon, and whose batteries lasted only a year ......). As for the video hands free, it is cute, but it's only a gimmick.