Do not work with my Harmony One - can not be charged

Do not work with my Harmony One - can not be charged

LI-ION Battery for LOGITECH HARMONY REMOTE 720/785/880 etc., replaces 190304-200, R-IG7, F12440023, K43D, L-LU18, 190582-0000, F12440056 (Electronics)
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Customer Review

Despite Reimbursement and customer service quality.

The battery does not charge in the dock "error message - can not recharge"

The service sent me another copy but the same observation unfortunately still it is the replacement number in the description.

Thank you.

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