Equipment Well Service 1 with asterisk

The camera works in principle, but: two Fumktionen not want as they should. 1. can be set no fixed IP, 2 it is not possible to establish a path for uploading images from the motion alarm. In addition, the configuration is basically nothing more for laymen. Now I have to say that I am ITler and myself well versed truly with the matter, or me every day as part of my job so deal, therefore it was clear that the two problems described are in fact due to a malfunction in the SW of the camera , When I complained accordingly, a return e-mail came a day plan with a return-free letter (.pdf) and stating that immediately after receipt of the goods, the money will be paid back, when I refused, because I already too much work had stuck to the configuration and the error does not einschätze sooo dramatic, I was offered to help. The latter was indeed successful, but I could have still return. Hence the conclusion: a still good for the price device, especially an impeccable service of the seller!