Delivered on time. Respecting the procedure to the letter and taking his time (3 hours on long hair in my case), the result is very satisfactory. I left a thick curly tuft and I get very smooth hair, soft and very soft. The result is comparable to my previous 2 Brazilian smoothing performed for a trade show cost 4 times less. And I still have enough for a second smoothing. 3 minor drawbacks however. There is an error in the manual translated into French on the step of the bottle 1. Do not settle for "brushing hair completely," but we must indeed completely dry the hair dryer (without brushing ) as shown in the other languages. On the other hand, I do not understand the proportions of 3 vials. At the end of smoothing or with this product, the bottle of step 2 smoothing keratin itself is empty while the step 1 (shampoo preparer) and 3 (care) are barely started. Finally smoothing product tends to sting the eyes the passage of plate, make sure not to coat the strands of too much product and ventilate the room.