The device is new. But the OS is intended for the Polish market. Consider installing the sim before starting the phone if not impossible to French except through applications such as morelocal 2 (and even then the process is not so simple for everyone). I regret the simplicity and efficiency of my iPhone (UNACCEPTABLE not be able to change the language simply by something other than Polish or indescribable Slavic language in the settings even knowing that the phone contains the French !!!!). After that the rest of the android and more open than the iphone, the Sense interface is beautiful. But a little bazaar again ... Certainly the quality of finish and camera performance are impeccable. I recommend the phone but not with that provider except for those who know how to load a western European Roma.