Game OK; Games operators not komunikationsfähig!

After some time of playing I was completely disabled by an administrator.
I was asked to show my purchases made. But as I had not made any purchases, I asked the Fa. Gameloft me please more closely represent what you accuse me. This game was one of two times back and forth. Then I was told that you do not have to explain in more detail and that remains my lock and the procedure is completed.
As I said, not looking up to now, what we really wanted from me, Respectively me reproached !.
In itself a nice game, but as a successful communication and possibly wrong judgment is not portable and detachable.

Have all the games from Gameloft deleted and will no longer play games of this company.