The article was sent carefully packed by "Handynow.de". After the set was installed in the vehicle to my complete satisfaction, unfortunately it turned out that the charger cable from the cigarette lighter for iPhone 4 apparently had a loose connection. These things I have the company "Handynow.de" informed and shortly received a very friendly mail, in me a replacement has been announced that arrived here also the very next day. Perfect, friendly service, deserves exactly how the product five stars. Any time!!!