Good lawn mower at a fair price - unfortunately with initial difficulties

Good lawn mower at a fair price - unfortunately with initial difficulties

Einhell RG-PM 51 S B & S 4in1 petrol lawn mower, 2.5kW, 51cm cutting width, 5-fold cutting height adjustment, 60L collection bag, rear-wheel drive (tool)

Customer Review

The mower meets the requirements promised - now that he runs after a bumpy start. It was delivered on time, the remaining installation went quickly and without difficulty, oil and gasoline were introduced: but he did not start, not the approach of ignition! Simple return process? Difficult: with oil and gasoline too risky, complete emptying difficult! Call at Einhell: could not help me by phone, it declared a warranty claim: I should bring the mower to the nearest customer service department, which is 25 km away. This checked briefly, tried to start - without success. Due to heavy load he was repaired only after more than 14 days, as long as I did not have. But then he ran flawlessly. It took a few e-mails, registered letters, phone calls, patience and nerves until I the money for repairs and travel expenses again got some Amazon, some of Einhell. For loss of use and all the time I did not get any compensation, not even on request. The service can be significantly improved here.
But since then the mower running smoothly and works very neatly: a good lawn mower at a fair price.

Small and beautiful 1 Rank: 5/5
November 21
Inadequate processing 2 Rank: 1/5
January 26
Beautiful UV filter. Rank: 5/5
March 3
As PC Rank: 5/5
December 5
+ Delivery longer than expected Rank: 4/5
November 19

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