It was the first time I was buying an epilator, I am overall very satisfied. On first use, it takes a few seconds to adapt but the user manual is very well written. The mini epilator is indeed very convenient for hard to reach areas. For use on hair not too long as stated on the guide because if not it is a true torture. In short, hair removal is performed, the unit is a bit noisy but it's still a very good price / quality ratio. Happy with my purchase!