Ordering and delivery proceeded quickly and easily. The cat tree could be relatively easy and quick to install and is stable. That with the "bad, poisonous smell" I can not confirm my odor is if not odorless and is very well received! Why only 3 stars? Well, the process of connecting bolts can be much to be desired. At 5 bolts and 2 screws, the thread was cut so bad and above all wrong, that they could not be turn in the nuts inside. Luckily I could help quickly the tool dealer I trust :)