Goods good, service weak

Review: This order was despite correct address information to the wrong house no. sent.
Of course, after repeated inquiry no proof of delivery could be provided by the seller, since the goods were not delivered to the delivery address. It was nevertheless initiated not independently verify, there were only the laconic reply: "the data has been delivered to you successfully delivered the supply".
Was successfully delivered to our inquiry then fulfills that the goods went back to the seller. There was no further inquiry for clarification on the part of the seller, no information, in turn, that there were delivery problems, he would have kept commodity + money without their own activities.
I was very disappointed.
The product itself is good.
Gruss Walter C.

Posted: Monday, October 21, 2013 at 16:46 clock
From: "Amazon.com Marketplace"
To: "Cornelia Walter"
Subject: Cornelia Walter, you want to assess your transaction at Amazon.com?
Amazon.com
Hi Cornelia Walter, would you please take a minute to tell us your experience?
Your Purchase:
Product image Playshoes Wellies points of natural rubber 190100, ladies rubber boots, blue (Navy 11), EU 39 (New)
From post queen Inh. Jasmin Bajramovic "Conditions, Terms and Customer Information among Merchant Help (click here)"
Estimated delivery: October 16, 2013 - October 19, 2013

Choose a rating for the seller based on these questions
Article received no later than on: October 19, 2013? 11/08/2013
Item as described by the seller? Yes
Fast and courteous service? (If you have contacted the seller) See text above
5 (excellent)
4 (in order)
3 (satisfactory)
2 (weak) X
1 (miserable)
Does the product meet your expectations? Yes