The headset is really great but it took a long time until we found the problem. It is connected to a PS3, and those with HDMI to the TV. We have tried everything what was on the internet, which was recommended by Saturn employees, to no avail. At the end we had to remove the Sennhauser and then click the Audio equipment again in the Playstation Bluetooth setting. Since then it works and it really has a great sound and you can easily super high, low or off.