I have the phone now 3 weeks, design, processing, handling and reception and voice quality super. ICG had ordered my phone Nokia 5228 on Amazon. It has lasted than 2 hours then repacked and sent back, a number of problems with the Nokia. This is the Samsung is not so, so far without a complaint. The only thing that bothers a little, is the sensitive touchscreen that responds immediately to your touch. As you can already make a mistake once. But that can be good life. I highly recommend this phone for that price.