Great printer, ...... when you first get it up and running !!!! I owned the previous model CLP 300. Wonderful, until at some point the drum unit adopted. If already invest, then in something new, the CLP 365, fresh on the market. Fast delivery, which made me happy. But what was not so great: A yellowish haze covered the inner workings of the printer and ... The good part might not print !!!! And yet the Tonerkartouchen were already in it !!! And that was the crux of the matter ... When transporting the printer was probably very begins to move, the already installed printer colors led such a life of its own in a variety of positions and dirty the waste toner box. And this then got in touch with me: Nüscht! Thanks to the hotline of Samsung I then cleaned the entire interior and the waste toner bottle washed (!!!) ... lo and behold, the printer will print at its finest. Here my request to Amazon and distributor companies: please supply the Tonerkartouchen necessarily packaged separately, the installation is so simple that creates each alone. This saves a lot of trouble, phone calls and washing actions. Otherwise, the CLP 365 is only recommended !!